Terms of Service
Tenley Films · ttenley.com
Last updated: June 22, 2026
1. Agreement to these Terms
These Terms of Service (“Terms”) govern your access to and use of the website located at ttenley.com and any related pages, content, products, and services we offer through it (together, the “Site”). The Site is operated by Tenley E. Raj, doing business as Tenley Films (“Tenley Films,” “we,” “us,” or “our”).
By accessing or using the Site, placing an order, subscribing to communications, or otherwise interacting with the Site, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, please do not use the Site.
2. Who we are and how to reach us
Tenley Films is the personal and professional website of Tenley E. Raj, an independent filmmaker based in Houston, Texas. Questions about these Terms can be sent to me@tttenley.com.
3. Eligibility
You must be at least 18 years old, or the age of majority where you live, to make a purchase on the Site. By using the Site you represent that you meet this requirement, or that you are using the Site under the supervision of a parent or legal guardian who agrees to these Terms. The Site is not directed to children under 13, and we do not knowingly collect information from them.
4. Use of the Site
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Site for your own personal, non-commercial purposes, subject to these Terms.
You agree not to:
- use the Site in any way that violates any applicable law or regulation;
- copy, reproduce, distribute, republish, scrape, harvest, frame, mirror, or create derivative works from the Site or its content except as expressly permitted by us in writing;
- use any robot, spider, crawler, scraper, or other automated means to access the Site or collect information from it, except for standard search-engine indexing;
- attempt to gain unauthorized access to any portion of the Site, its servers, or any connected systems;
- interfere with, disrupt, or place an unreasonable load on the Site or its infrastructure;
- upload or transmit any virus, malware, or other harmful code; or
- use the Site to harass, defame, or harm any person, or to send unsolicited or unauthorized advertising.
We may suspend, restrict, or terminate your access to the Site at any time, with or without notice, for any reason, including any suspected violation of these Terms.
5. Intellectual property
Unless otherwise noted, all content on the Site, including films, video, trailers, images, photographs, artwork, graphics, text, copy, designs, logos, the Tenley Films name and marks, and the selection and arrangement of all of the foregoing, is owned by or licensed to Tenley E. Raj and is protected by copyright, trademark, and other intellectual property laws.
Nothing in these Terms transfers any ownership or rights to you. You may not use any of our content, names, or marks without our prior written permission, except that you may share links to publicly available pages of the Site through normal social sharing.
6. User submissions
If you submit any content to us, including messages through our contact form, reviews, comments, testimonials, photographs, or other materials (“Submissions”), you grant us a worldwide, perpetual, irrevocable, royalty-free, fully paid, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and otherwise exploit those Submissions in any media now known or later developed, for any purpose, including marketing, advertising, and promotion of Tenley Films, our films, and our products.
You represent that you own or control all rights in your Submissions, that they are accurate, and that they do not violate these Terms or any third-party rights. We are not obligated to use, store, or return any Submission, and we may remove any Submission at our discretion.
7. Products, orders, and payment
The Site may offer merchandise and other products for sale (the “Shop”). The following terms apply to all purchases.
Product information. We try to describe and display our products accurately, but we do not warrant that product descriptions, colors, sizing, pricing, or other content are complete, current, or error-free. Product images are for illustration and actual items may vary. We may correct any error, inaccuracy, or omission at any time, including after an order has been submitted.
Pricing and availability. All prices are listed in U.S. dollars unless stated otherwise and do not include taxes or shipping unless stated. Prices and availability are subject to change without notice. Products are offered subject to availability, and we may limit quantities or discontinue any product at any time.
Orders and acceptance. Your submission of an order is an offer to buy. We may accept or decline any order, in whole or in part, for any reason, including suspected fraud, pricing errors, or product unavailability. No order is binding on us until we accept it, and a confirmation email acknowledging receipt of your order does not by itself constitute acceptance. If we cancel an order after you have been charged, we will issue a refund for the cancelled portion.
Payment. Payments are processed by third-party payment processors. By submitting payment information, you authorize us and our processors to charge your chosen payment method for the total amount of your order, including taxes and shipping. You represent that you are authorized to use the payment method you provide. We do not store full payment card numbers ourselves; payment data is handled by our processors under their own terms and privacy practices.
Shipping and delivery. We will make reasonable efforts to ship within the timeframes described at checkout, but shipping dates are estimates and not guaranteed. Risk of loss and title for physical products pass to you upon our delivery of the items to the carrier. You are responsible for providing an accurate shipping address; we are not responsible for items lost or delayed due to incorrect address information.
Returns, exchanges, and refunds. If we offer returns or exchanges, the applicable conditions and timeframes will be made available on the Site or at checkout. Unless otherwise stated, custom, personalized, final-sale, and digital items are non-refundable. To request a return or report a problem with an order, contact us at me@tttenley.com.
8. Third-party links and services
The Site may contain links to third-party websites, platforms, and services, including video hosts, social media, and payment processors, that we do not own or control. We provide these links for convenience and are not responsible for the content, products, policies, or practices of any third party. Your use of third-party services is governed by their terms and policies, not ours.
9. Disclaimers
The Site and all content and products are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising out of course of dealing or usage of trade.
We do not warrant that the Site will be uninterrupted, secure, error-free, or free of viruses or other harmful components, or that any defects will be corrected. You use the Site and purchase products at your own risk.
10. Limitation of liability
To the fullest extent permitted by law, in no event will Tenley E. Raj or Tenley Films, or any of our affiliates, contractors, or service providers, be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of, or inability to use, the Site or any products, whether based in contract, tort, strict liability, or any other theory, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability for all claims relating to the Site or any product will not exceed the greater of the amount you paid to us for the product or service giving rise to the claim, or fifty U.S. dollars ($50). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless Tenley E. Raj and Tenley Films, and our affiliates, contractors, and service providers, from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site, your Submissions, your purchases, or your violation of these Terms or any law or third-party right.
12. Privacy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, share, and otherwise handle information, including for marketing, advertising, and monetization purposes. Please review it carefully.
13. Changes to these Terms
We may update these Terms at any time. When we do, we will revise the “Last updated” date above. Changes are effective when posted. Your continued use of the Site after changes are posted means you accept the revised Terms.
14. Governing law and dispute resolution
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Site that is not resolved informally will be brought exclusively in the state or federal courts located in Harris County, Texas, and you consent to the personal jurisdiction of those courts.
Before filing any claim, you agree to first contact us at me@tttenley.com and attempt in good faith to resolve the dispute informally for at least thirty (30) days.
15. Miscellaneous
These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Site and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them freely, including in connection with a sale or transfer of our business or assets.
16. Contact
Tenley Films
Email: me@tttenley.com
Houston, Texas